Quality

Synergies of Cohesion for a quest for excellence

The staff of 60 people of our Quality Unit has the objective to establish solid processes that optimize product quality with the highest productivity. Technical competence, state-of-the-art analytical equipment and advanced technologies are the solid foundation of our manufacturing excellence.

Our Commitment to Constant Advancement

We believe in total quality: the continuous improvement of the organization, of the products, of the service for the satisfaction of all stakeholders.

We can do it by virtue of:

Synergies between departments and between business units
Cross-fertilization and adoption of cross-functional best practices
Technical Know-how to find solid and controlled solutions
A special attention to ESG
Clear and shared Customers Quality Agreements
Constant and efficient communication with Customers and Suppliers

The optimization of the Company’s processes

The Structure

The Quality Unit, comprised of Quality Assurance and Quality Control, is managed by a Director, with three plant QA units and two Quality Control labs.

The Activity

The Quality Unit, with 60 highly specialized scientists and technicians, guarantees the compliance of the operating flows with the procedures. The chemical and microbiological labs guarantee that raw materials, packaging and finished products meet the most stringent standards.

The Selection

Quality of raw materials and packaging plays a fundamental role in the overall quality. All our suppliers are selected with strict criteria of excellence and, if needed, are audited to assure the alignment with Fine Foods’ quality standards.

The Approach

Every activity of the Quality Unit is based on a Risk-Based Thinking approach. The factors that could cause deviations from standards are defined carefully and preventive controls are implemented to eliminate or minimize the occurrence of negative factors.

Our Certifications: not just a formal Commitment

We never limited our scope to the obtainment of a certification: we always considered certifications as a foundation on which we would build the excellence, consistently with the Company’s strategies of continuous improvement.